How is this different from a research firm?

A research firm hands you findings. We take what the interviews prove and run the next step with it: creator and partner sourcing, marketing, sales. Research is where the engagement starts.

Companies entering a new market or scaling one they are already in. It fits especially well for teams that need local customer validation and the sales and marketing execution that has to follow it.

How do you find local customers?

Our own network, panel providers, and local partner channels. We recruit against country, age, interest, and whatever else the study needs.

How is an AI interview different from a survey?

A survey asks only the questions you wrote. The AI asks those too, then follows up on the answer, and that second question is where you hear why someone buys, hesitates, or leaves. A click only tells you what they picked.

What happens after the interviews?

The insights feed lead, creator, and partner sourcing, then campaigns, then sales, then performance tracking. You can stop at any stage.

We have no overseas business team. Can we still do this?

That is what GLOBAL TEAM is. Market validation, customer and creator sourcing, partners, marketing, CRM, and performance management, run as one function.

Business diagnostic, then an AI customer validation PoC, then the package contract, execution setup, and execution with performance tracking. Most teams are live inside a week.

Can we take only part of it?

Yes. Pick START, GROWTH, or GLOBAL TEAM by stage, then add Social Listening, Creators, or Sales Conversion when you need them.

By project scope, countries, interview volume, and execution depth. The three packages are the baseline and the quote is built from there.

How long does a project take?

Customer and market validation starts fast. Marketing, creators, and sales run in stages after it. We set the detailed schedule after a first meeting that fixes goals, countries, and scope.

This Refund Policy takes effect on November 17, 2026. Until then, the previous terms apply.

Previous terms

CURI AI Refund Policy

1. Scope

This policy applies to Curi Signal paid plans (monthly and annual) and response packs that you pay for by card on askcuri.com or signal.askcuri.com.
Services provided under a quote and contract (Signal Enterprise, Curi Voice, managed services) follow the terms of that contract.

2. General rule

Paid plans and response packs are non-refundable.
You can cancel a subscription at any time. After you cancel, you are not charged again, and you keep using the service until the period you already paid for ends.
Cancelling or ending payment does not delete the responses and data you have already collected.

3. Where the law prevails

Where applicable law, including the Act on the Consumer Protection in Electronic Commerce, grants a right of withdrawal, that law prevails over this policy.
If the law gives you a right of withdrawal, we refund your payment within 3 business days of your request.

4. When we refund

If you are charged twice or charged the wrong amount, we refund that amount.
If the service is down for more than 72 hours in a row because of us, ask and we refund the days it was down, prorated by day.
In other cases, we may review the circumstances and refund at our discretion.
A refund can be full or partial. When we refund, we also decide whether the rest of the service period or the remaining units stay available or end right away. If they end, the subscription moves to the Free plan and the units left in a response pack can no longer be used.

5. How to request

Email peter@askcuri.com with the account email, payment date, amount and reason.
We reply within 5 business days. A card cancellation can take 3 to 7 business days, depending on the card issuer.

6. Service period and automatic renewal

The service period runs from the date of payment: 1 month for monthly plans, 12 months for annual plans and 12 months for response packs.
Monthly and annual plans renew automatically on the same terms when the period ends, and are charged to the card you registered. For annual plans, we email the amount, the date and how to cancel 30 days before renewal.
To cancel, use [Cancel] on the Signal billing screen or ask in chat. Cancelling takes no more steps than signing up did.

7. Changes to this policy and to prices

If we change this policy, we post the change on our website at least 7 days before it takes effect.
If we raise a subscription price, we tell you at least 30 days before it applies and ask for your consent. If you do not consent, your plan changes to Free when the current period ends.

8. Company information

Company: Blackhoods Inc. · CEO: Eunho Lee
Business Registration No. 387-87-02833 · Mail-Order Sales Registration No. 2024-서울강남-01502
Address: 20F Kins Tower, 8 Seongnam-daero 331beon-gil, Bundang-gu, Seongnam, Gyeonggi-do, Korea · Customer support: +82-2-6339-1331

Effective date: November 17, 2026